Last updated: 1st April 2026

London Close Protection (“we”, “our”, “us”) is a security and close protection company based in London, United Kingdom. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services, visit our website, or otherwise interact with us.

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1. Who We Are

London Close Protection
Security Guard & Close Protection Services
London, United Kingdom
Email: hello@londoncloseprotection.co

For the purposes of data protection law, London Close Protection is the “data controller” of your personal data.

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2. Information We Collect

We may collect and process the following categories of personal data:

a) Client Information

• Full name
• Company name
• Contact details (email address, telephone number, postal address)
• Billing information
• Details relating to requested security services
• Identification documents (where required for compliance or security purposes)

b) Employee and Contractor Information

• Name, address, and contact details
• Date of birth
• National Insurance number
• Right to work documentation
• SIA licence details
• Background checks and vetting information
• Payroll and tax information
• Emergency contact details

c) Website and Enquiry Data

• Name and contact details submitted via enquiry forms
• IP address
• Browser type and usage data
• Cookies and analytics information

d) CCTV and Security Footage

Where applicable, we may collect CCTV footage in the course of providing security services. This may include images and video recordings.

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3. How We Use Your Information

We use personal data for the following purposes:

• To provide security and close protection services
• To respond to enquiries and quotations
• To manage contracts and billing
• To comply with legal and regulatory obligations
• To conduct background checks and employee vetting
• To ensure the safety and security of clients, staff, and premises
• To improve our website and services

We will only process your personal data where we have a lawful basis to do so, including:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent (where required)

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4. Sharing Your Information

We may share personal data with:

• Law enforcement or regulatory authorities where required by law
• Professional advisers (e.g., accountants, legal advisers)
• Payroll providers and HR service providers
• IT and cloud service providers
• Clients where necessary for operational purposes

We do not sell personal data to third parties.

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5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and regulatory requirements.

Retention periods may vary depending on the type of data and legal obligations applicable to security service providers.

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6. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure storage systems, access controls, and staff confidentiality obligations.

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7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data (where applicable)
• Restrict processing of your data
• Object to processing based on legitimate interests
• Request transfer of your data (data portability)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided above.

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8. CCTV and Operational Security Data

Where CCTV or other security monitoring is used as part of our services:

• Monitoring is conducted for safety and crime prevention purposes
• Footage may be shared with law enforcement where required
• Recordings are retained only for a limited period unless required for investigation

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9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse traffic and usage
• Enhance user experience

You can manage cookie preferences through your browser settings.

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10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

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